ENTERPRISE ANDROID FOR RETAIL

The Customer-Centric Path to Omnichannel Success

 

Zebra is using their technology innovation and retail expertise to help retailers across the world build a consistent customer experience – whether your customer shops in-store, online, or via mobile. The connected shopper wants to deal with one store and have one experience. That means retailers should focus on providing consistent messaging, customer service, pricing and availability across every customer touch point.

 

Android makes the largest range of enterprise devices, from Zebra, as intuitive to use as consumer devices, but your staff gain dedicated Mobility DNA tools, such as Workforce Connect, which helps them communicate more efficiently and manage stock more effectively. Plus they can use the same device to provide price check and complete on-the-spot transactions, without leaving the customers’ side.

 

All of this, and enhanced security through Zebra’s unique Mobility Extensions (Mx), give you the ability to focus on what’s important.

 

THE CHALLENGE

Today’s Shoppers want more. They demand more.

 

Today’s retail arena is a very different one from that of just a year or two ago. Shoppers want more. They demand more.

 

They research and justify almost every purchase online. They want what they want and they want it quickly. They expect their choices to be there on tap, in stock, on time, every time. There is no such thing as a “store” any more, just the customer journey. Whatever the customer chooses to make it. Understanding the customer journey has now become critical for the future of all retail businesses. The more the buying experience engages the customer, the more the customer engages in buying.

 

That experience is enhanced by using one common, consistent purchasing interface, and the tools to create personalized experiences and brand loyalty to deliver a seamless customer experience. And in today’s omnichannel retail world, that requires technology. Powerful, reliable technology. Technology that delivers critical information to the right person in real time. Because real-time information is the key component of today's data-centric world. And with hardware, talking to software, talking to the cloud, Zebra's intelligent, enterprise-level solutions give you instant connectivity and unrivalled visibility to unlock a deeper understanding of customer habits and cement long-standing loyalty.

 

THE SOLUTION:

Distribution centre. Back of store. Store floor. Customer. Connect them all. Profitably. With Zebra for Android

 

Zebra for Android bridges the many gaps between retail’s multiple engagement channels, its operational  departments, staff members, and ultimately between retailer and customer. Deploying Zebra for Android gives you the visibility you need to optimise operations, enabling you to offer the unified customer experience that is now so vital.

 

Zebra’s retail solutions connect every aspect of an enterprise – they connect retailers to customers. With this kind of visibility, businesses can develop consistent messaging, pricing and service across in-store, online and mobile touch points. For a seamless, enjoyable and customer-centric experience every time.

 

Retail visibility and intelligence

 

From front of store to back of store to distribution centre, Zebra for Android’s traceability solutions optimise operational and supply-chain efficiencies. This gives retailers the visibility to see what’s in stock – or, in need of being re-stocked. That’s not just inventory control, it is also the way to control variables to ensure a great customer experience.

 

  • Instant accurate communication across the operation
  • Seamless staff interaction and collaboration
  • Total control over stock handling, management, and replenishment
  • Simplified store navigation, checkout and wait times
  • Maximised customer engagement and retention opportunities
  • Effortless order fulfilment and collection processes
  • Seamless promotional and merchandising roll-outs
  • Avoid distribution bottlenecks even during the busiest periods and seasonal peaks

PRODUCTS

Zebra’s comprehensive range for Retail:

TC20

TC20

Get big business technology for your small business

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MC33

MC33

A hard-working device for hard-working people.

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TC51

TC51

Empower teams with a single device that encompasses voice and data communications, fast roaming and world-class scanning.

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TC70

TC70

Combines the simplicity of a touch screen with powerful retail tools for price and inventory checks, assisted selling, mobile payments, coupon scanning and seamless communication.

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MC18

MC18

Give your customers an easy way to self-scan items and shop faster. The MC18 shortens checkout queues and enables targeted marketing to drive additional spend.

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ET55

ET55

Consumer style meets workplace ruggedness with this reliable tablet designed to resist drops, spills, water, snow and dust. Stock management and customer assistance made easy.

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All these Zebra devices are enhanced even further by Mobility DNA – Zebra’s comprehensive suite of applications, utilities and development tools. Providing access to a portfolio of off-the-shelf end-user apps, robust administration utilities and effortless app development tools, it pushes staff onto new levels of efficiency, productivity, security and accuracy.

 

Learn more about Mobility DNA for Retail