Support & Services

The professional knowledge and experience of Datalogic together with its proprietary tools are made available for customers to provide them with the necessary support to solve any problem related to Datalogic products or solutions. Support is provided in the form of documentation, software and utilities, as well as useful and interesting information. Datalogic offers a full array of service and support options to help you implement and maintain the most dependable automated data capture technology at the lowest cost of ownership available.

Easeofcare

Datalogic’s Customer Services Organization offers a wide and complete range of post-sales services, EASEOFCARE Agreements.  It is organized in three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Our standard service portfolio includes >>

Shield

Datalogic Shield is a new software security offering from Datalogic. Datalogic Shield extends the lifecycle of Android mobile computers, offering our customers years of protection on their rugged device investment. 

Contact your regional sale rep to find out more

Tech Support

Datalogic offers a three levels of support, in order to guarantee the most appropriate professional assistance based on the specific problem.

Datalogic’s Customer Service can deploy in the territory a team of multi-lingual professionals, with a broad technical expertise across the whole product range.

Contact your regional sale rep to find out more

WebDeveloper

  • New Datalogic Software Portal
  • URL: https://developer.datalogic.com
  • One stop shop for Mobile software
  • Tools, SDKs, Firmware, etc.
  • A Moderated Discussion Board (now live!)
  • Technical White Papers, News & Updates
  • Tailored email notifications for software updates

WebSentinel Predict

WebSentinel Predict is a new Cloud-based data gathering and analytics suite helping customers increase uptime and minimize total cost of operation.